Hi, comments below.

How would you rate the following from 1-5 where 5 is the best rating:

Service: 5 - staff were wonderful
Food: 2 - rather random and basic food
Cleanliness: 4 - often old drinks and towels left by the pool over night
Value for money: 4 - it would need a bit of money spent on smartening it up for a 5
Sleep quality: 4 - air con was a bit weak and there was a noisy truck or trolley that went past at around 3am and woke us up every night

Would you recommend the hotel to a friend?

Yes we would
Would you like to write a couple of general sentences about your stay?

We had a wonderful 10 days. We are a family of 5 with 3 small children and the hotel was a fantastic place for a family, the pool is big and right next to the family rooms and the restaurant making it easy to eat, relax and play! The staff were so friendly and relaxed as were the majority of guests. Very rural location which we loved. The food was a bit hit and miss and the small lunch menu every day became a bit challenging after a while. Breakfasts were excellent though. We did feel the place needed a bit of money spent on it, the area around the inside pool and gym is very tired and there were a few broken lights and some tired looking furniture about. 

Overall this was a perfect hotel for us with young children and we very much enjoyed our stay.

Many thanks again,

I will certainly be in touch again when we go back to Mallorca and will recommend you wholeheartedly!

Thanks Henrik - you’ve been brilliant.

Hi Henrik,

I’ve filled in my comments below. We had a great time so thank you very much for the recommendation.

How would you rate the following from 1-5 where 5 is the best rating: 

Service:  5
Food:  3.5
Cleanliness: 4
Value for money: 4
Sleep quality: 4
Would you recommend the hotel to a friend? Yes

Would you like to write a couple of general sentences about your stay?
Sa Bassa Rotja is a lovely Finca. We visited in October with our 2 children.  The kids had a ball in both the outdoor and indoor pools.  We have a very relaxing time. There was a good variety of activities to keep the children entertained.  The service was excellent. The restaurant was pleasant and the food good, though a little pricy for what it was.

Best,

Hi Henrik

We had a great holiday. Thanks for all your help. 

We’d give the following ratings. 

Service: 5
Food: 5
Cleanliness: 4 the toilet seat was a bit dirty when we arrived. But otherwise all good. 
Value for money: 4 based on my wife’s slightly surprised reaction when I told her the price 
Sleep quality: 5 we slept well 

Would recommend to a friend. With a small caveat that it’s a bit of distance to beaches, which we knew beforehand.  

Thanks again for all your advice and help.

Hi Henrik 
 
This is an excellent all-round country hotel with a great pool, friendly, helpful staff, lovely gardens and good facilities. The gym and tennis courts were all in good order. The breakfast was good and lunch and dinner pretty good overall. Not cheap, but good value and worth the money.

Thanks

How would you rate the following from 1-5 where 5 is the best rating: 
Service: 5
Food: 3
Cleanliness: 4
Value for money: 3
Sleep quality:4

Would you recommend the hotel to a friend? Yes

Dear Henrik, Our stay was most enjoyable. For the first fee days we did not have a car so we borrowed the bicycles and saw a lot of the countryside. The staff were all delightful and very helpful. The tennis courts were not in great shape and need a little money spent on them: refit the nets and repaint the lines. Our rooms were always clean. We had to change rooms due to noise and this was a big concern for the future. As there are no soft furnishings due to the climate there is nothing to absorb the noise. The food was fairly good but not excellent except the breakfast which was excellent. Overall it was a pleasant week and Anastasia at reception was really helpful. We then went to finca es Castell. Also slight noise problems there for basically the same reasons. Their tennis court was rubbish and dangerous which meant we had to drive for half an hour to play. I hope this has been helpful. We loved the interior of the island but abhorred the quite hideous coastal places with the exception of port Colomb. Best wishes

Hi Henrik, This year we had 2 hotels: Sa Bassa Rotja and Son Cardaix, the 2nd was like paradise: quiet, beautiful, magnificant service, spectacular vieuw and garden……. Just one negatieve point: there was no aircon, anyway we had a magnificant week. Sa bassa rotja was also very good: good food, big beautiful swimming pool, beautiful house…….. I hope to come back another time and explore a few other splendid hotels……and when we come to Mallorca we will call you for sure. Big greetings

Hi Henrik We had a great time, and loved both hotels. As rural as it gets in Mallorca, yet only 25 mins drive to some of the best beaches and ports on the island. The hotel is a beautiful country estate, traditional and classy rather than modern luxury. The poolside suites are very good value with lots of space, and the pool itself is lovely and big. There is also a spa with a colder indoor pool – useful if you need to escape the heat! The breakfasts are great and we had a very enjoyable dinner on the terrace. Very helpful and friendly staff who take a lot of pride in the hotel. Not to mention the very cute labrador Bassa… Service: 4 Food: 4 Cleanliness: 5 Value for money: 4 Sleep quality: 5 Would you recommend the hotel to a friend? Yes