Sorry that I could not give you earlier our experience about the hotels that we visited during our recent holidays.

But let us start with the diner on our last night in Platja de Palma. Thanks that you recommended us the restaurant Periplo. This is a real fine restaurant. We are sure that a lot of your relations will love the food. We took a book with us from the restaurant called: Face food mag Mallorca and gives a good overview of the best restaurants on Mallorca, including Bodeguilla in Palma that we visited on our first evening in Palma. I believe this book is a good guide for your clients.

The next hotel was Son Gener.

His hotel was new for us, but we liked it very much.

Jeanette is a perfect hostess and very friendly.

You feel immediately at home. It is really o very nice hotel in a very nice natural surrounding.

The only thing that could be a problem for guests are the steps.

We had now a beautiful room on the first floor but it is a real thing to bring your suitcases upstairs. But the room itself was well furnished and nice,

Service: rating 4. Very friendly staff. The staff in the evening speaks only a few words English, so the communication is not always optimal.
Food: rating 3,5 – 4.  The breakfast was really great and complete.  There is only a very small lunch card. The dinner was well prepared
Cleanliness: rating 4,5- 5. No negative remarks on this point.
Value for money: rating 4,5 - 5
Sleep quality: rating 4 – 4,5

Would you recommend the hotel to a friend? Absolutely. We had a great time here. The swimming facilities indoor and outdoor and wellness are very nice. I am sure that we will come back here.

Then first The Hotel Convent de la Missio.

We found this hotel again very good, rather expensive but w got a very nice suite.

Service: rating 4.  The staff is very friendly and helpful.
Food: rating 4,5. The breakfast is very good and complete. We did not miss anything. We had on one night diner in the restaurant Marc Fosh and this was again a great success. The menu was very good and delicious. It is very remarkable what kind of people visit this restaurant. You see people in business suits and also people in shorts. The atmosphere in the restaurant could be a bit warmer. But that is our personal opinion.
Cleanliness: rating 5.  We cannot make any negative remarks about this hotel. It fits.
Value for money: rating 4.
Sleep quality: rating 4,5

Would you recommend the hotel to a friend? Yes. We personally prefer to have a bigger room and it is clear that these are more expensive. But if you like it, it is worth it. The hotel lies near the old centre but it is a very quiet neighborhood.

Then the next hotel Fontsanta. We heve been there three times before as you know and we love this hotel very much. We are also happy that this is a hotel for adults only (however we had no complaints about this issue in the other hotels). It feels a bit like coming home here. We had a very nice suite (room 34), well furnished.

The wellness area and the gym are well equipped. I am always very happy with a gym.

Service:  Very kind staff, however we found the staff in the restaurant in the evening a bit too much friendly. What I mean is that you can be friendly as staff be some distance is welcome. We don’t like waiters that think they are funny. But further we found the service great from the start till the end rating 4,5

Food: The food is very good in this hotel, but it seems to me that they never change the menu card. The breakfast is great but less than Convent de la Missio. And the card for lunch is very limited. Rating 4 (their fish in salt is delicious)

Cleanliness: rating 4,5  no comments on that
Value for money: 4
Sleep quality: 4

Would you recommend the hotel to a friend? Yes we would but less than Son Gener or Convent de la Missio.

So this completes our review.

Henrik thank you for your kind attention. I will give some words in Tripadvisor regarding your company. Thanks for your kind help and advices.

One general remark. We have been so often on Mallorca so that it is very difficult to find every year interesting places to visit. May be you could collect ideas from your clients about interesting places.

For example we visited this year near Alcudi a very nice private owned museum which is it really worth to visit. We had never heard of it , but I can recommend Sa Bassa Blanca.

Thanks for the nice dinner you offered us in Son Gener. And Yvonne and I found it very nice that you visited us in the Portofino hotel.

Best regards

Thank you for your email and apologies for the delay in replying as things have been hectic since arriving home.

Thank you also for kindly arranging for a complimentary meal which is much appreciated.

Here is a review as requested for the two locations:

Son Gener

Service 5
Food 4/5
Cleanliness 5
Value for money 4
Sleep quality 5

This is our second stay and it was just as good as our first stay. The property is stunning.

There are two outdoor pools so no problem if there are children. In any case there are so many beautiful places to sit and enjoy the beautiful surroundings.

I hope this is useful and thanks again for finding these wonderful places.

Son Mas

Service 5
Food 5
Cleanliness 5
Value for money 4
Sleep quality 5

This is a beautiful Finca close to Porto Cristo ( a taxi easily arranged by the hotel is 10 Euros)

The nearby beaches are very busy but pretty and the water is beautiful so it’s worth a visit early in the morning when parking is easy.

We would then return to the pool to while away the afternoon.

The pool is lovely with good comfortable sunbeds which are nicely separated.

There is only one outdoor pool which can be a problem if young children are present which we found although families don’t tend to spend the whole day by the pool so you do get peaceful times.

The dining area is beautiful and the service was very attentive. The breakfast is excellent although the coffee is very strong and not to our taste although this is obviously a personal preference.

We had a wonderful trip. 

Thank you for everything. 

Ratings below…

How would you rate the following from 1-5 where 5 is the best rating:

Service: 5
Food: 5
Cleanliness: 5
Value for money: 5
Sleep quality: 5

What can one say!

This hotel ticks all the boxes. It is built to accommodate 50 rooms but only has 17 so everything is very spacious.

Yes, it is priced a bit higher than some, but they are not greedy and don’t follow you around with an invoice pad , trying to charge for every drink.

The food is sublime and there is the nice touch of a glass of fizz each night on the house.

Staff are all delightful.

We have already booked to stay again.(twice!)

Rating is 5 stars for everything.

Please don’t tell anyone else.

Both hotels were excellent and in beautiful locations, but Finca Son Gener was simply perfect for us. It is an oasis of tranquillity. 

Every aspect of the hotel I would rate 5 and I would recommend to anyone want to travel to Mallorca. We ate at the hotel for every meal because the standard of food was high.

Hotel Valldemossa is a luxury hotel with with all the facilities I can imagine anyone would need, it is in a perfect position with beautiful views. The staff could not have done more to help and accommodate us. Unfortunately I had a reaction to something in our first room but we were moved in the middle of the night without question to a suite and allowed to stay in the room for the rest of the holiday.

The food at the hotel is high quality but the fusion of flavours was not to our taste and there were no alternatives, therefore I would would only score 3. Value for money again I would score 3 in comparison with Son Gener. I would not choose to stay at the hotel again, it is beautiful and I do not regret he choice but it does not have the relaxed less formal ambience I look for.

Thank you again for your help. 

Kindest regards

I dont have time to do this now but will do it properly later for Son Gener which we completely loved and were blown away by the soft touch and Janette's attention to every detail. It was completely perfect. I loved that it was in a beautiful quiet area and so completely peaceful. I loved that it didnt feel like a hotel almost comically so. When I asked to change the room to one with a garden terrace Janette listened and when she realised what I had expected and wanted she moved me to the other building with the garden. I am someone who absolutely loves being away from everything and again I had not looked before I arrived to request this. 
 
The taxi pick up for zac was great. 

Thank you for your help, I will definitely recommend your services and we would love to go back again to Son Gener for a family weekend, take my mum or I was thinking maybe to go with a couple of friends for my birthday. It would be a great very relaxing weekend break and I would love to see any other recommendations you have like this. 

Thanks again, sorry for the rushed reply.

5s for all... it was an incredible hotel - one of the best we've ever visited.

We should 100% recommend this to a friend - especially those with an interest in design, cultural travel, low-key atmosphere and understated luxury.  

The hotel is a beautifully designed and carefully conceived celebration of historic and contemporary Mallorcan culture, from an accomplished local architect who is also the owner.  The setting is stunning and the array of pools, amenities, landscape and dining complement the rooms and tasteful design marvelously.  The location is on the eastern (quieter) end of the Island, near to Arta a tiny but picturesque town and the spectacular landscapes of the Northeast coast.  The service is both virtually invisible and everywhere you need it to be and the care and thoughtfulness evident in every decision around the hotel is evident in every action of the staff.  Highly, highly recommended.

thx

Dear Henrik

We may reply with more detail but in short

Son Gener – heaven and perfect in every way

Son Julia – not great overall, tired hotel hasn’t been refurbed for a while, poorly maintained and parts not at all clean, we were overcharged for the wine on the first night, felt understaffed at breakfast.  Pool area good, food was fine but expensive.  Area generally isn’t that attractive compared to north though beaches to south were nice. In summary, we wouldn’t return to this one. 

That’s 3 out of 4 scoring very high with us in the two trips we have had, so all good!

Best

Hi Henrik

Please see below.  Thanks so much we had a fabulous time and all the facilities at Son Gener were wonderful.

Service: 4
Food: 3.5
Cleanliness: 3
Value for money: 4
Sleep quality: 4

Would you recommend the hotel to a friend?  Absolutely

Would you like to write a couple of general sentences about your stay?

We totally loved it so big thanks for recommending it! 

Maria was amazing – very pleasant and helpful and looked after us very well.  She was most apologetic and gave a discount when the booking for our massage had to be reorganised and provided cava and a cake for Mark’s birthday. The only downside was that we had to go hunting for staff if we wanted a drink or tea but they were all polite and helpful.

The food at dinner was pleasant,  plentiful but nice home cooking rather than anything sophisticated, particularly the aubergine and monkfish which was a bit if a melange.  Breakfast was very good with plenty of choice and served on the beautiful terrace – until it rained!

Unfortunately, we had an issue with ants in our room and dust from the (beautiful) beam falling on the bedside table and bed which had not been cleaned up.  However the rest of the room was cleaned well and it may have been our fault for leaving the windows open, (although there were insect traps under the table so they must have been aware!).  We did feed this back and it wasn’t a problem for us but could be for some other guests.

We find all hotels are expensive in Mallorca!

The only draw back was that the staff arriving early in their cars made a noise on the drive outside our room but again probably our fault as we had the windows open enjoying fresh air rather than air con!

None of this is meant to be a criticism just realistic feedback as we totally loved Son Gener and would love to return!

Best

Dear Henrik
Thanks for your email. We are still in Mallorca, currently at Mirabo de Valdemossa. 
Regarding the Convent de la Missio, that was a great recommendation. Such a lovely, tranquil spot in Palma. Cleanliness, sleep quality, food and service was all excellent and therefore worth the money. You get what you pay for! Daniel the Manager was very helpful and friendly as were all the staff. 
Secondly, Son Gener. All we can say is wow, wow, wow! Thank you most sincerely for that recommendation because it is a stunning place which ticked all the boxes which we set out to you. All the guests were like-minded and a very international group but lovely, as that is what we like.  The only fault was that we didn’t stay long enough! Already planning our return and will be in touch! 
Thirdly, Mirabo de Valdemossa. This was probably my choice and so I can’t hold you to ransom on this! However, we would not return here. The location is incredible and our room is more than acceptable. The staff, excepting Antonio the manager, are really lovely. The inside of the hotel is beautiful, but…there is a sense that some investment is needed outside in particular. The photographs on the website are not replicated in reality. A lot of concrete and gravel. The sunbeds and sun umbrellas are old and need replacing. The bathrobes and towels are worn and slightly dirty. There is no safe in the room despite the fact that this is what the website states Faint aroma of sewage outside! Antonio not very interested in us as guests. Bill was excited about the wildlife mentioned on the website but Antonio is not interested in helping with this and actually says there isn’t any!! Other guests have said the same. We think that we are suffering from “post Son Gener” syndrome, however several other guests have made detrimental comments. Sad to report, but important that you know. 
Anyway, many thanks for all your help. We would love to return to Son Gener, and would love some help with accommodation in Deia too and will be in touch with you. Next time probably in May or late September. 
Look forward to your thoughts. 

Hi Henrik,

Both Son Gener and Sa Galera were excellent in their own way.

Really could not fault Son Gener with its beautiful grounds and buildings.  In spite of full occupancy, we had plenty of privacy with the pool to ourselves a couple of days.

The dinner was superb, in fact all food was excellent.  The staff were all attentive and friendly, Jeanette made us feel completely at home.

After my glowing comments it is unsurprising that I would rate it 5 in all categories. 

I would certainly recommend it to friends who are looking for this type of high-quality, quiet, stylish, retreat.

We also found Sa Galera a really delightful place to stay.  The secluded rural setting was charming, and the location made exploration of the region really accessible. 

In recognition of the price point I would provide the following ratings:

Service 5, Food 3.5, Cleanliness 4, Value for Money 4

Once again, I would have no hesitation In recommending Sa Galera to friends who value this type of experience.

It seems that you have developed a great feel for this type of establishment, and we look forward to being back in touch with you.

I will let Laura leave a mention on Trip Advisor as this is more her domain!

With best regards,

We had a lovely time despite the weather.. it’s a very relaxing place (almost too quiet in the restaurant), and extremely stylish. The food is great, the service very attentive and friendly. A design flaw in the bathroom of room 11 means there’s not much ablution privacy but other than that and some strange sheeting, the room was very comfortable. The spa is very low key but adequate. All in all a very good experience, almost like staying in a fully serviced private villa. We would certainly recommend it.

All the best,

As promised, our feedback on our recent wonderful holiday in Mallorca. 

Son Gener Arta

Service: 5
Food: 5
Cleanliness: 5
Value for money: 5
Sleep quality: 5

Would you recommend the hotel to a friend? Yes!!

Would you like to write a couple of general sentences about your stay?

One of the best hotels we have stayed in. 
Very peaceful location with proximity to Arta and a few other surrounding locations. 
Beautiful garden setting, very private, great facilities and fantastic staff who really could not do enough for us. 
 

Sa Tanqueta Fornalutx 

Service: 4
Food: 4
Cleanliness: 5
Value for money: 4
Sleep quality: 5

Would you recommend the hotel to a friend? Yes, we have done already!

Would you like to write a couple of general sentences about your stay?

 
Perfect location with amazing views of the surrounding mountains. Perfect for walking into the centre and exploring the beautiful village. Also great for exploding the trails and footpaths surrounding the village. 
Our suite was comfortable, with its own outdoor space. 

Just arrived back from our holiday last night and thought I would drop you a line before it slipped my mind. 

1stly thank you for your help everything went smoothly and we enjoyed both hotels. 

Istly Finca Ca N’ai. Very pretty and wonderful views. Loved the relaxed atmosphere, ,beautiful grounds and eclectic mixture of ornaments that decorate the buildings and courtyard. Great location between soller and port soller. Recommend the mountain train to palma for a day trip. Will go back to enjoy the mountain walking as we were a little short on time. 

We then had 3 nights in the hotel Son Gener. This is designed and owned by a local architect with great attention to detail. Beautifully presented and very calming again in a stunning countryside location. Wonderful breakfast and evening meal. Nearby Arte very pretty and great walking in the hills beyond particularly out to Cala torta. Many thanks to Jeanette and Maria who were excellent hosts at the hotel.

Hello Henrik 

So sorry for the delay. 

5 for all on the list.Our stay was absolutely perfect and wonderful. Son Gener is a real find. 

The staff were very helpful, discreet, smiley.  The food was really all amazing, fresh, so tasty, plentiful.  We actually had 2 courses not their standard 4 (too much)! The setting was perfect, calm, very clean, unstated yet luxurious and spoiling. The both mangers were so helpful. 

The surrounding country was perfect for early morning walks. The pools were clean and beautiful. The gardens well kept. 

You nailed our brief thank you so much. I have already recommended you & Son Gener! 

Take care. 

We had a wonderful holiday thanks Henrik, really just great. See below for feedback;

How would you rate the following from 1-5 where 5 is the best rating: 

Service: 5
Food: 5
Cleanliness: 5
Value for money: 5
Sleep quality: 5

Would you recommend the hotel to a friend? Absolutely and without hesitation, we have stayed in many great hotels but the culture, food  and atmosphere of Son Gener sets it apart.

Would you like to write a couple of general sentences about your stay? This was just a great holiday. Son Gener is a truly exceptional hotel, staffed by great people who make you feel welcome, with food to die for and just so relaxing that you never want to leave. Janette is a wonderful host and we are so grateful for the exceptional holiday we enjoyed there. We are already planning our next visit.

How would you rate the following from 1-5 where 5 is the best rating: 
Service: 5
Food: 5
Cleanliness: 5
Value for money: 5
Sleep quality: 5

Would you recommend the hotel to a friend? 100% yes 

Would you like to write a couple of general sentences about your stay?

Son Gener was the most most peaceful, beautiful and boutique hotel I’ve been to. Everything was perfect and the food was exceptional. We took our 3 month baby which couldn’t have been easier. Our only regret was leaving the hotel on a few occasions - as we couldn’t find any restaurants locally half as good as the hotel restaurant. Thanks Henrik for the best recommendation. We will definitely be going back!

Hi Henrik

It was gorgeous, thank you so much for recommending and arranging it. My feedback is below.

All best wishes

How would you rate the following from 1-5 where 5 is the best rating: 
Service: 5
Food: 5
Cleanliness: 5
Value for money: 5
Sleep quality: 5

Would you recommend the hotel to a friend?  Yes definitely.

Would you like to write a couple of general sentences about your stay? After a fraught flight from London, we arrived at 4pm on Saturday, just wanting a cup of tea. This was brought to us on our terrace in crisp white china. And we began to breathe out. By Sunday, we had swapped the tea for glasses of Rose from their excellent wine menu and felt like we never wanted to leave. Had it not been for a hotel booked in Palma in 7 days, perhaps we wouldn’t. With beautiful scenery, amazing pools, and kind hosts, Son Gener is gorgeous, magical, and irresistible. We loved every minute.

Hi Henrik
We loved our stay at Son Gener and gave us the perfect opportunity to really relax and completely unwind. . Wonderful recommendation and exactly what we were looking for to. Son Gener is a beautiful finca , gorgeous  interiors and lots of different spaces outside to chill, sunbathe or soak in the scenery. Service , cleanliness and value for money:5
Sleep quality : 4. Beds fantastic however our room overlooking kitchen from first floor ( had asked to be in a quiet room and hotel assured we would be) . Most  days woke up to kitchen noise at 7.30… we didn’t mind once we had relaxed but I think the sound of blender at 6.45 am one morning was a bit much!
Food: 3. Only small critique and this is a personal opinion. I know food was to be ‘rustic mallorcan’  and maybe didn’t quite interpret correctly. I found it hit or miss. Meat dishes were generally very good. Fish generally overcooked.  and would recommend guests not to go for all 4 courses but to choose carefully what courses they wanted. Breakfast was excellent. Catering for all tastes from the chia seeds in almond milk to the all types of eggs etc. . I felt dinner did not do the same. However the hotel gave some good recommendations to eat out every night. 
Hope this helps . We would definitely return to son gener again and will be in touch with next Mallorcan holiday. 
Thank you

Both hotels were excellent.

How would you rate the following from 1-5 where 5 is the best rating: 
Service: 5
Food: 4.5
Cleanliness: 5
Value for money: 4
Sleep quality:5
Would you recommend the hotel to a friend? Yes

Hi Henrik

Once again, many thanks for the meal at Font Santa, it was amazing.

When you have a moment can you send me a link to your top recommendations for Menorca?

Here are the reviews..

Son Gener
Service 5
Food 4
Cleanliness 5
Value 5
Sleep quality 5

We loved the hotel and will definitely return. The food was delicious “home cooking”, we loved it and the relaxed atmosphere but some guests might not like the limited choice.

It was a calm and very peaceful location with beautifully maintained grounds, the staff were fabulous and very welcoming, it felt like being a guest in someone’s home.

Font Santa

This was a different thing altogether. I ate some of the best food of my life there and the staff were exceptional too. So 5 for everything, but it is a much glitzier kind of place and attracts a very different crowd. Again, a wonderful place but without the wonderful relaxed informality of Son Gener. The nearby beaches are beautiful and although its next to a busy road the hotel feels very calm.Very enjoyable but different.

Kind regards

Hi Henrik and good to hear from you.  My feedback as follows;

Service: Faultless.  Excellent service from a great team.  5
Food: 5.  Gorgeous throughout. Great choice and variety.   
Cleanliness: 5.  Spotless. 
Value for money: 5.
Sleep quality: great beds and super linen.

I have already recommended this hotel to others.  Can I make special mention of the manager.  She was just great.  Couldn’t have been more helpful. 

Thanks Henrik, great holiday. 

Best

Hi Henrik,

It was my intention to send you an email with some feedback after we came back from Majorca, but I hadn’t got round to doing it. 

Son Gener was an absolutely FABULOUS hotel. We had the most wonderful time there! Everything was lovely and we would rate it 5 stars on all items. We can not find anything wrong with it. Son Gener isn’t too big, it is beautifully situated amongst lovely gardens with nature all around and as far as you can see. The hotel is beautiful and stylish inside with lovely rooms and many cosy seating places in the public areas. The staff was amazing, friendly and very hardworking. The pool and sauna area were great and my husband had two massages booked and I did two yoga classes. Both were excellent!
The food was delicious and we loved the glass of bubbly at the start of the meal. 

We will definitely go back ourselves, have already recommended the hotel to several friends and will keep on doing this. 

Thank you very much for recommending Son Gener to us. We would love to go back there and are equally interested in other recommendations. I would like to contact you again to ask advice on future trips. 

So, 5 stars from us on everything! If I had to give you 1 negative, it would be leaving at the end of our holiday. 

Henrik, many thanks again! Please keep us on your mailing list for future recommendations, special offers, etc. 

With best wishes,

Dear Henrik,
We had a lovely holiday on Mallorca thank you, although my wife went down with food poisoning for the last three days.
Our reviews: 
Son Mas: Service: 5, Food: 4, Cleanliness: 5 , Value for money: 5, Sleep quality:5
Son Gener: Service: 4, Food: 4, Cleanliness: 5, Value for money: 5, Sleep quality: 4
We love the quiet and privacy at Son Mas, and the pool. The food is good and the service excellent. This was our second visit and if anything it was even better this time. Son Gener has lovely grounds and wonderful views but we felt was slightly less private. The food was very good but the meal service was a little short of reaching a high standard.. Our room was close to (above) the kitchen and above the main dining terrace and we suffered some noise disturbance because of this. 
​Kind regards

Hi Henrik, Funnily enough I’m back on Majorca again right now in Calla Agulla filming for the 4th time this month and wish I was staying in Son Gener. To be honest, it’s now my favourite hotel in the world. Just incredible. 6 out of 5 for everything! I want to bring my parents here in September if there are any deals you could offer?

Hi Henrik, Wow....Son Gener is wonderful, we are having a fabulous time here.....thank you. Looking forward to Vall de Pollença. Will be in touch. Kindest regards 

thanks Henrik - we loved Son Gener but thought Can Quatre was a bit tired/expensive for what it is.

How would you rate the following from 1-5 where 5 is the best rating: Service: 5 Food: 5, Cleanliness: 5, Value for money: 4, Sleep quality: 5. Would you recommend the hotel to a friend?  Yes !!!

Dear Henrik, As we are spending our last day in Mallorca, I would like to thank you for the recommendations you made us. Both hotels we booked, Son Gener and Sa Franquesa, were really amazing. The hotels were much better than we expected. We were surprised by the beauty, the rooms, the staff (best we’ve ever had), the kitchen and, especially, the small details in service. If I was asked to give a rate for price/quality, I would give them 10/10!!! Thank you so much. Kindest regards

Service: 5. Food: 5 However I must admit as one who usually does not eat fish and never pork I would have liked a wider choice. Cleanliness: 5. Value for money: 5. Sleep quality: 7+. Would you recommend the hotel to a friend?  Yes but I would prefer they were not there when I was. Would you like to write a couple of general sentences about your stay? Just a wonderful place to relax and enjoy

Hi Henrik, Our holiday in Mallorca was a great success and many thanks for your assistance and choice of destinations; they were both wonderful - I would rate both venues 5 on all aspects and would definitely recommend both you and the hotels to a friend - Once again many thanks and kind regards

Dear Henrik, We enjoyed our stay very much. It was a very restful place. People were friendly and helpful. There were times when the lack of anyone on the front desk, (although it was explained to us on arrival that we "could just call in to the kitchens if we needed anything") could seem a bit detached. It was a lovely setting, and in a good location for visits. We felt the main meal was expensive - we paid as much as we would in central London for a meal that while perfectly good was not really worth what I think was about 50 euros each if I remember rightly. So this meant we tended to eat out when we could. On one occasion we had the 27 euro cheaper option at Son Gener, but then it turned out when we settled the bill on departure we had ordered the wrong course (a starter instead of a tapas option : we had no idea one was a starter and the other was tapas!)  - none of which was at all clear from the way the menu was laid out. We did check at the time of ordering with our Spanish waitress, but I think she misunderstood us or we misunderstood her. I must stress that the German person who settled our bill was very understanding of this and still charged us the (expected) 27 euros each, so we felt trusted and supported. On a few occasions we asked for tea in our room and we fully expected to pay for this, but we were told on departure it was not an additional cost, so this was a pleasant surprise. The room was excellent, and we loved the balcony. The setting was beautiful and very well kept up. It was a very pleasant way to spend the last five days of our eight day holiday. If I had any advice for them, I would say that, unless we missed something, a bit more information on paper about how the place worked would help: clarification of the dinner arrangements, of in-room ordering (which I must stress was very efficient and positive), how the tv worked (we hardly watch it so this didn't matter, but it took me until day three or four to discover it did actually have UK channels), notes on local places to visit and tips for best local restaurants, etc. (The guide you have us was helpful in this respect - thank you). How would you rate the following from 1-5 where 5 is the best rating: Service: 4, Food: 4, Cleanliness: 5, Value for money: 4, Sleep quality: 5, Would you recommend the hotel to a friend? Probably. We would be interested in suggestions for hotels in Menorca - please do send these along.

Dear Henrik, I hope that you are well. Sorry for the late reply. We will be in touch next year for your help and recommendations. Please see as below. We had a lovely stay at Son Gener….. it was just what we were looking for. We will definitely return and recommend. Its location was perfect ,close to Arta which was a beautiful town and close to some lovely beaches. Nothing was too much trouble and at times we felt that we had the hotel to ourselves which was lovely. How would you rate the following from 1-5 where 5 is the best rating: Service: 5, Food: 5, Cleanliness: 5, Value for money: 5, Sleep quality: 5. Would you recommend the hotel to a friend? Definitely

Henrick, We had a very enjoyable holiday and we will recommend you to anyone looking to stay inland in Mallorca. I would rate the accommodation as follows: Son Gener: Service 9, Food 9.5, Cleanliness 9, VFM 9, Sleep quality 9. Excellent hotel I preferred this to Son cosmet, and hopefully will return, beautiful room, excellent decor, we ate in 4 out of 5 as  food and setting were superb. Only negative was that they didn't replace or remove dead flowers, and towels weren't replaced when placed in bath. But this didn't affect our enjoyment. Son Cosmet: Service 9, Food 7, Cleanliness 10, VFM 8 ,Sleep quality 8. Very quite hotel, excellent swimming pool, lovely host, only negative were the flies which may have been a one off, but I think it was down to the horses. Thank you Kind regards

Dear Henrik, Our time in Mallorca was great, thanks for asking. Son Genere was simply tremendous. The team there could not have been more helpful. The room we had was perfect and spotlessly clear each day. The breakfast feat was great and to a very high standard. The pools and the grounds were also lovely. For the price, this was a solid 8 out of 10 place to stay. Your service one the other hand Henrik has been tremendous. Regards

Hi Henrik, Thank you for recommending the Son Gener. Fab. Completely relaxing. Beautiful peaceful surroundings. We really loved the simplicity of the menu - although I imagine this is not to everybody's taste. Simple fare done extremely well. Service was excellent - the staff were friendly and attentive. The perfect place to relax. Best wishes  How would you rate the following from 1-5 where 5 is the best rating: Service: 5, Food: 5, Cleanliness: 5, Value for money: 5, Sleep quality: 5. Would you recommend the hotel to a friend? YES we already have.

Hi Henrik, Very pleased to answer these questions..... and a personal thanks to you for pulling out the stops to help at the last moment. Son Gener: Not so good location Again we liked this hotel environment and facilitites, but its location does not really complement its intent as a spa and retreat - in that it feels like a converted Finca not a Rural Hotel. There were quite a few children there - and some of them screaming and crying - so this did not fit well. Probably would not go back to this hotel. The food was very good but on 1 night nothing is served at all so you are forced to go out if you want to eat. On another night only 1 item was on the menu and if you don't like seafood..... Service: 4 Food: 2 - based only on the Tuesday and limited choice Cleanliness: 5  Value for money: 4  Sleep quality: 5

Hi Henrik, We had a wonderful stay - what a beautiful haven of tranquility Son Gener is. We’ve already recommended it to a number of people and would give if 5/5 in all aways. Thanks for your help and kind regards

Hello Henrik, We had a lovely holiday, both Hotels were very good and can score them as follows SON GENER, Service  4  good overall but language at waitress level slight problem Food 4 ok but not as good as Son Bernadinet. Cleanliness 5   good Value  4       ok Sleep quality 5 good SON BERNADINET. Service 5 Food 5 Cleanliness 5 Value 5 Sleep quality 5 Son Geners  location and facilities were better but Son Bernadinets food and service were much better. If we visit Mallorca again we will be in touch. Thank you,

Henrik, It was really lovely, really! We returned yesterday as we travelled to Deia after Son Gener. There is no reason to reply to individual sections as the whole experience was spot on. Relaxing, discreet, generous, immaculate, beautiful and delicious – the weather was a bit sporadic but even I know that Son Gener can’t arrange that! It truly is a ‘pocket of true luxurious rustic’

Hi Henrik, What can I say. Just an amazing place. We had an amazing stay at Son Gener, the only problem being it wasnt long enough. Just a perfect place to unwind, relax and kick back. Service just the right side of there but not there, just what you need. Would I stay again? Its not if, its when. Hows that? I will be looking again i hope. I’ll get some dates together and let you know Henrik. Thanks again, Service: 5 Food: 4 Cleanliness: 5 Value for money: 4 Sleep quality: 5

Hi Henrik, Yes we had a fabulous stay at Son Gener. We didn’t arrive until about 5pm on our first day and wished we’d got there earlier. A completely gorgeous place with everything we needed, in fact we made a point of not going any where except for lunch and a swim in the sea! We thoroughly enjoyed the yoga room which we used every morning followed by a swim and steam room. Bliss. Everybody was extremely helpful and very efficient without being fussy. So Service definitely gets a 5 Food – Breakfast was perfect always plenty of everything and all delicious. We only had one dinner as we preferred to have a large lunch. One night they provided us with some ham, cheese and bread to finish our red wine off with. Delicious. The dinner we had was nice although very heavy not really to our taste as we were hoping for something a little more spanish. But I think that’s the island not necessarily the hotel. I would say they were catering for their German clients. But in terms of the way it was served and presented it was all lovely. So 5 for Breakfast and 4 for dinner but only if we’re being massively picky. The place was immaculate and the beds and linen were just gorgeous. We loved the simplicity of our room just right. Really for the price I think it was worth it and we would definitely recommend it to friends, in fact we already have. All 5s And by the way you personally get a very good press with the staff at the hotel! Thought you’d like to know. So 6 for you too!! Hope that’s of use to you And we look forward to another visit. All the best and thank you for all your assistance. Lara and Julian

How would you rate the following from 1-5 where 5 is the best rating: Service: 4 Food: 3 Cleanliness: 4 Value for money: 4 Sleep quality: 5 Would you recommend the hotel to a friend? Yes

Just to let you know we had a lovely stay, it is a super place, thank you for your input. Best

Henrik, Just a quick note to let you know I had a fantastic holiday, Son Gener is a great venue, lovely setting, warm and welcoming staff, great food, for the first few days it felt like we had the place to ourselves. Great base for getting to some of the little coves/beaches and plenty of restaurants nearby. .Overall a fantastic break Don’t suppose you do anything in Ibiza, looking to go mid Sept ? Thanks again