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Hi Henrik, had a great holiday thanks. Have added responses below. Will definitely be returning, it more than lived up to expectations!

How would you rate the following from 1-5 where 5 is the best rating: 
Service: 5
Food: 5
Cleanliness: 5
Value for money: 4
Sleep quality: 4

Would you recommend the hotel to a friend? Definitely 

Would you like to write a couple of general sentences about your stay? We had a fantastic time, easily the best hotel we have stayed in. The quality of the hotel was as you would expect from a 5 star, the finishings were top class and loads of really nice touches. The pool and spa areas were superb and there was always plenty of space. Will definitely return.

Regards

CW 08/22

Hi Henrik,

Thanks so much for your email.  We had a wonderful stay at Carrossa and would highly recommend it!

Service 5 very helpful and friendly staff
Food 5 absolutely delicious at every meal!
Cleanliness 5
Value for money 5 it was a splash for us (expensive) but we really appreciated the five nights as a relaxing treat
Sleep quality 5

We found having a car very helpful as otherwise it would have been hard to pop out to other places.  We really enjoyed visiting the beaches around Cala Mitjana, and also the Parc Natural de la Peninsula De Llevant.  The transfers with TopGear cars were very easy.

The hotel recommended we did not drink tap water.  Had we known we would have stopped at a supermarket on the way there - the bottled water seemed very expensive at the hotel (but then later we discovered the gym/sauna areas had big water coolers we could refill from!).  

The hotel was absolutely lovely and it was very relaxing and restorative to be there.  The room was beautiful and spacious and well-equipped.

Thank you so much for all your help with our holiday planning and booking.  I hope you have had a good summer and that things are looking good into the autumn too.

AF 08/22

Hello Henrik 
We had a very enjoyable holiday thank you.
Thank you

CW 07/22

Hi Henrik,

Happy to give you feedback…….
We have had an absolutely fantastic 10 days! Both Hotels fabulous!

We loved Carrossa, Hotel beautiful, Food fabulous, Pool really lovely…..excellent….. If we were going to say anything that could be improved on it would simply be that it feels quite stark in that there are very few
Shaded, comfy areas to sit in the evening for outside drinks etc…. Once the pool area is closed there aren’t places to chill other than Bar (which is inside), Bistro or main Restaurant.

That isn’t a negative, just a comparison with Predi Son Jaumell which is more established and has that ‘Greener’ feel to it.

Predi Son Jaumell was wonderful, all the staff made us feel really special and we had their best room for the 5 nights! Fantastic!

Breakfasts as always at both places amazing, light lunches perfect with the exception (this may be a Mallorcan taste) that all Salads were dressed in extremely sweet (fruit Coulis) which was little off putting as Salad in a hot climate is the easiest thing to eat, I would have liked more options on that front. 

Rooms absolute brilliant, always immaculate and all staff wonderful, some we remember from previous visits and felt like part of the family.

We are already  wondering when to return!

Thank you so much for all your help with getting us our perfect holiday.

Very Best

DB 07/22

Hello Henrik,

We had a great time on Mallorca. All thee hotels were very nice place to stay.
I will give you my remraket on all three of them.

Thanks for your help in choosing the right hotels for us. 
Fiirst Convent de la mission in Palma was lovely. A nice room with terrace.  Very friendly staff. We had a great lunch offered by you. We would have lovend it if it had been possible to have also diner there. But I already mentioned you that the restaurant was fully booked.  So for the next time we have to notice that.
Service 4
Food breakfast 4
Food lunch 5
Cleanliness 5
Value for money 4,5
Sleep quality 4

Then Carrossa
Very nice room I must admit, in fact the best room of all three hotels.
Very friendly staff But sometimes very stressfully ( I know the problem of less staff), But they did their very best.
Nice pool ( Some more sun beds would be advisable)
Good breakfast
Nice restaurants

Service 4
Food breakfast. 4
Food diner 4
Cleanliness 5
Value for money 5+
Sleep quality 5

Then the last one Fontsanta

Very kind staff, lovely hotel with very nice Gardena, great food, the room was nice great gym and Spa ( and a wonderful transfer to the beach)
Service 5+
Food breakfast 5+
Food diner 5
Cleanliness. 4,5
Value for money 4+
Sleep quality 5

I hope this give you a good overview of our experience 

We will come back to you

Best regards and thanks

PP 06/22

Hi Henrik 

Thank you for getting in touch. I was intending on reaching out to let you know what a super holiday we had!

I will answer the questions below and also offer a few other comments here, by way of feedback. 

The hotel was perfect for us. Breathtaking scenery and views in a quiet, peaceful spot. Our Bay View suite was just what we’d hoped for -spacious and very private with it’s own stunning views. We were very happy sitting on our terrace in the shade provided.

The food at both the Bistro and the Carrossa restaurant was exceptionally good. And good value for the quality. We really enjoyed the charming and skilled service of the staff in cocktail bar. A really nice place to relax. 

We used the spa area, saunas and the excellent gym. 

If you want a totally relaxing week, away from everything, with super facilities to enjoy, the hotel and its rural location are just perfect. We visited Arta a few times for dinner and like the contrast of a quiet, local evening out.

The Bay View suite was a super and beautifully fitted. The only thing we would say is that we both found the bed too hard and difficult to sleep on. I’m not sure why hotels seem to overlook this, in my experience. 

It’s worth adding that every member of staff was charming,  professional and nothing was too much trouble. Really excellent service.

We would love to go back to Mallorca and will definitely be asking for your help finding another great spot . I’ve had a look at your website but would prefer to talk to you and get your recommendations before we plan our next holiday. 

Thank you for organising everything and making such a wonderful holiday so easy. 

We will definitely be in touch for future holiday plans! 

Kindest

KG 06/22

Overview

Take a time out to revive the senses at one of Majorca's newest 5-Star Hotel, The Carrossa Hotel Spa. Enjoy a picture-perfect view in Northeast Majorca on the sandy hills of the Levant, not far from the romantic town of Artà and its surrounding coves from Alcúdia to Cala Millor. Experience this new and luxurious hotel centered around a historic manor and its first-class Restaurants, Bars, and the elegant "Carrossa SPA".

Whether you decide on a room in the historic Manor or a spacious unit in the modern Suites, a stylish mix of Mallorquin charm, harmonious color concepts, and the finest furniture await. 

Feel the old-world charm of the restored manor house where comfort is exuded in every room. All rooms have been newly renovated with a stylish mix of classic and modern finishes, harmonious fabrics, and refined furniture. 

The newly built suites satisfy only the highest of room design standards and will captivate you with their lavishness. Included in every suite is a private, furnished terrace with a breath-taking view into the untouched nature of the Mallorquin countryside – or with views into the cove of Alcúdia. 

At the nature spoilt Carrossa Resort you can indulge in a relaxing Spa Vacation in every season: in the summer months, you relax in the manicured gardens around the 20 by 6 meters Infinity-Pool looking onto the ancient fortress of Artà and into the dark blue bay of Alcúdia. During the colder season, our opulent, light-flooded Indoor Pool (17 by 5 meters) invites to a sporty swim – or you spend some restful moments in the elegant sauna area.

The culinary selection at the Carrossa Resort presents a variety of offerings: From Fine Dining at “Carrossa” with daily special creations of refined Mediterranean cuisine to our Bistro concept in “Badia” with splendid terrace panoramic views and indulgence in fresh-caught fish from the local bay of Alcúdia and classic dishes from the international kitchen. 

Summary
Type Luxury Boutique Hotel & Spa 
Rooms 75 rooms
Pool 20 x 6 m outdoor pool, 17 x 5 m indoor pool 
Children Yes
Open Mar - October
Internet Yes
A/C Yes
Food Breakfast, lunch and dinner (two restaurants)
Parking Yes
Extras Stunning views, complete Spa with various treatments

Rooms & Rates

The price is for two people including breakfast and government taxes (10% IVA). Balearic Eco-tax of 2.2 Euros per person and day is not included in price.

The prices below are average prices for the defined season and might vary by date. Check availability for best available rate.

You will pay the hotel in the hotel’s local currency (€). The displayed amount in GBP is indicative and based on today’s exchange rate.

Room Seasonal Rates
Room Title
1 Mar - 31 Mar
1 Apr - 30 Jun
1 Jul - 10 Sep
10 Sep - 15 Oct
16 Oct - 12 Nov
Standard room
€214 / £184
€262 / £225
€318 / £273
€262 / £225
€214 / £184

Approx. 28-30 sqm in size, located in the carefully renovated historic Manor House. All Standard Rooms are equipped with an elegant bathroom with natural stone and shower, high-quality carpets, flat-screen TV, air conditioning, minibar, Nespresso coffee maker, select teas, safe,WiFi, sitting area and desk. Deviations from the depicted floor plan are possible.

Deluxe room
€254 / £218
€306 / £263
€370 / £318
€306 / £263
€254 / £218

Approx. 40 sqm in size, located in the thoroughly renovated Majorcan Manor House. All Deluxe Rooms feature an elegant bathroom with natural stone and shower, high-quality carpets, flat-screen TV, air conditioning, minibar, Nespresso coffee maker, select teas, safe, WiFi, sitting area and desk. Deviations from the depicted floor plan are possible.

Classic suite
€310 / £267
€370 / £318
€428 / £368
€370 / £318
€310 / £267

On approx. 55 sqm, located in the welcoming Majorcan Manor House, our Classic Suites offer an elegant bathroom with natural stone and shower, separate living room and bedroom, high-quality carpets, flat-screen TV, air conditioning, minibar, Nespresso coffee maker, select teas, safe, WiFi, sitting area with sofa bed and desk.

Manor suite
€356 / £306
€414 / £356
€502 / £432
€414 / £356
€356 / £306

Approx. 75 sqm in size, located in the charming Manor House. Features include two bedrooms and separate living room, an elegant bathroom with shower and bath, designer furniture, high-quality carpets, flat-screen TV, air conditioning, minibar, Nespresso coffee maker, select teas, safe, WiFi, sitting area with sofa bed and desk.

Petite suite with terrace
€294 / £253
€342 / £294
€410 / £353
€342 / £294
€294 / £253

Elegant double room in the newly constructed suites complexes. Enjoy the calm and the inspiring view into the Mediterranean scenery from you private furnished terrace. High-quality furnishings of warm oak woods and local natural stone create an exclusive ambiance. Luxurious bathrooms with walk-in showers meet the highest expectations.

Junior suite with terrace
€318 / £273
€364 / £313
€458 / £394
€364 / £313
€318 / £273

Our spacious Junior Suites in the newly constructed suites complexes (approx. 200 meters walk from the reception through the garden) offer plenty of room to relax on two levels. Enjoy the sunset on your private terrace. The bright bathroom awaits you with natural stone and a generous walk-in shower. Ask for a suite complete with a comfortable sofa bed, if you are traveling as a family.

Superior suite with terrace
€332 / £286
€384 / £330
€474 / £408
€384 / £330
€332 / £286

Luxury suite in the newly constructed suite complexes (approx. 200 meters walk from the reception through the garden) with separate sleeping and living areas on two levels. Sit back and relax on your private terrace with views into untouched nature. The spacious bathroom with daylight, bathtub and walk-in shower meets the highest expectations.

Bay view suite with terrace
€350 / £301
€404 / £347
€504 / £433
€404 / £347
€350 / £301

Cleverly designed suite in the newly constructed suite complexes (approx. 200 meters walk from the reception through the garden), overlooking the spectacular bay of Alcúdia from its furnished and shaded terrace. The spacious bathroom with daylight, bathtub and walk-in shower meets the highest expectations. An inspiring setting to enjoy the real beauty of Mallorca.

Optional Extras

Booking policy Hotel Rooms

Children 0 - 2 years: free of charge
Children 2 - 7 years: 60 Euros per night in a sofa bed
Children 7 - 15 years: 90 Euros per night in a sofa bed
(Classic suites, Junior suites, Superior suites have sofa beds, Manor suite is large enough for up to 4 adults)

Booking policy Villas

14 days after booking a 20 % non-refundable deposit is due.
The remaining 80 % of the total stay value is due 42 days before arrival, if not agreed differently.
A security deposit of € 300.00 for potential damages to the property is to be paid, either via wire transfer prior to arrival or upon check-in in cash or via credit card authorization. This deposit will be reimbursed in full upon check-out, if the property is left behind in damage-free condition.
Rates exclusive of Tourism Tax of € 0.55 (Nov-April) or € 2.20 (May-October) per person/night (from the age of 16 onward).